Employee Assistance Program
Memorial's Employee Assistance Program (EAP) is a service that benefits employees and their immediate dependents by providing professional counseling services for personal, family and work-related concerns. The EAP's goal is to help people live healthier, happier, more productive lives by providing them with the education, motivation and personal empowerment necessary to maintain emotional balance between their personal and work lives. The EAP is a service provided at no charge to employees.
About the EAP | Special features | Staff | How to contact the EAP | LocationAbout the EAP
The EAP provides employees and their covered dependents with individual, couple or family counseling to help them resolve problems that might interfere with job performance or family life. Counseling is completely confidential, in accordance with federal and state regulations, and is also regulated by Knox-Keene State Law, which specifies how many counseling sessions an employee or a family member may attend (each covered person is entitled to three sessions every six months). Children under 18 years of age must have both parents' written permission prior to receiving EAP services.
The EAP provides employees with confidential counseling and assistance concerning a variety of situations, including but not limited to parenting problems, relationship/marriage problems, financial problems, coworker or supervisor conflicts, absenteeism, anger management, physical abuse, substance use or abuse, mood problems, anxiety reactions, trauma and grief.
The EAP benefits employers by promoting their employees' health and safety and increasing productivity; decreasing employee turnover; reducing absenteeism, sick leave and medical or disability claims; reducing accidents and workers' compensation claims; and increasing employee morale.
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Special features
Employees and dependents may access the following EAP services:
- Crisis walk-in services
- 24-hour HelpLine
- Short-term counseling
- Information and provider referral
- Referral to a treatment facility, or community resources
- Counseling appointments during mornings, afternoons, and evenings
- Individual, couple and family counseling
Employers (managers and supervisors) may access these EAP services:
- Training on how to use the EAP
- Interventions with troubled employees, teams or small groups
- Consultations regarding troubled employees
- Critical Incident Stress Management (CISM), management referrals and potential for violence
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Staff
EAP clinicians are skilled, licensed psychotherapists and certified employee assistance professionals.
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How to contact the EAP
If your employer offers the EAP program, you may contact the EAP for further information at (209) 538-8416. Clinical sessions are provided Monday through Friday. Flexible time schedules are available. Crisis services are provided 24 hours daily (after office hours, calls are forwarded to an answering service that pages an on-call clinician who will return the call within 20 minutes).
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Location
The EAP Office is located at 1316 Celeste Drive, Suite 220, Modesto, North of Memorial Medical Center. For map
click here.
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